Terms of service

Terms of Service

Last Updated: August 4, 2026

Welcome to NAFEYA. These Terms of Service ("Terms") govern your access to and use of our website, products, and services (the "Services"). By accessing or using the Services, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

NAFEYA is a Shopify-powered online store offering premium yoga apparel and accessories, operating in India.

Business Address: [NAFEYA business address, Muzaffarnagar, UP, India] Support Email: support@nafeya.com

2. Eligibility

You must be at least 18 years old, or accessing the Services under the supervision of a parent/legal guardian, to place an order with us. By using the Services, you represent that you meet this requirement.

3. Account Registration

  • You may need to create an account to place orders or access certain features.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information during registration and checkout.
  • We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice.
  • We make every effort to display product colors and details accurately; however, actual colors may vary slightly due to screen settings and print-on-demand production.
  • Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • We reserve the right to limit quantities, refuse orders, or discontinue any product at our discretion.

5. Print-on-Demand Production

Many of our products are made to order through print-on-demand partners. This means:

  • Production typically takes [X-Y business days] before dispatch.
  • Minor variations in print placement, color, or fabric texture may occur between batches.
  • Because items are custom-produced, please refer to our Return & Refund Policy for eligibility on returns and exchanges.

6. Orders and Payment

  • By placing an order, you make an offer to purchase the product(s), which we may accept or decline.
  • We accept payments via [UPI/Cards/Net Banking/COD, as applicable] through secure payment gateways.
  • Orders are confirmed only after successful payment (or COD confirmation, where offered).
  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraud, in which case a full refund will be issued.

7. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to production time, courier delays, or circumstances beyond our control.
  • Risk of loss and title to products pass to you upon delivery to the courier/shipping partner.
  • Please refer to our Shipping Policy for detailed timelines and charges.

8. Returns, Refunds, and Exchanges

All returns, exchanges, and refunds are governed by our Return & Refund Policy, available on our website. By placing an order, you agree to the terms outlined there.

9. Intellectual Property

  • All content on this website — including but not limited to the NAFEYA name, logo, designs, graphics, text, and product images — is the property of NAFEYA and protected under applicable intellectual property laws.
  • You may not reproduce, distribute, modify, or use any content from our Services without our prior written consent.

10. User Conduct

You agree not to:

  • Use the Services for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems or another user's account
  • Post or transmit any harmful, abusive, or fraudulent content (including in reviews)
  • Interfere with the proper functioning of the Services

We reserve the right to remove content or restrict access for violations of this section.

11. Reviews and User Content

  • If you submit a product review or other content, you grant NAFEYA a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for marketing and promotional purposes.
  • We reserve the right to remove any review or content that is false, misleading, offensive, or violates these Terms.

12. Third-Party Links and Services

Our Services may contain links to third-party websites or use third-party services (e.g., payment gateways, shipping partners). We are not responsible for the content, policies, or practices of any third party.

13. Limitation of Liability

To the maximum extent permitted by law, NAFEYA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products purchased, including but not limited to loss of data, revenue, or profits.

14. Indemnification

You agree to indemnify and hold harmless NAFEYA, its owners, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Muzaffarnagar, Uttar Pradesh, India.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of the Services after changes constitutes acceptance of the updated Terms.

17. Contact Us

For any questions regarding these Terms, please contact us:

Email: support@nafeya.com Address: NAFEYA business address, MANGLOUR ROAD, VILL BHAGWANPUR CHANDANPUR, Haridwar, Roorkee, 247664 Roorkee UK, India.